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Post by SmoothGangsta on Sept 4, 2018 10:27:43 GMT
I haven't even received a response since I sent the pictures. Get back onto them! Im just hoping Dangerous to Invincible are OK I'll email again after I get out of work.
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Post by HIStoric on Sept 4, 2018 10:44:07 GMT
Yay. Hello Nigel,Thank you for your reply and providing a picture.I have sent out a replacement vinyl for you today via First Class mail.Kind regards, Louise, on behalf of the Customer Service teamI've a new Off The Wall on the way. It's great they're not asking you to send back the faulty vinyl. Would be annoying.
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Post by SmoothGangsta on Sept 4, 2018 10:50:08 GMT
Yay. Hello Nigel,Thank you for your reply and providing a picture.I have sent out a replacement vinyl for you today via First Class mail.Kind regards, Louise, on behalf of the Customer Service teamI've a new Off The Wall on the way.Β It's great they're not asking you to send back the faulty vinyl. Would be annoying. I feel like they'll probably palm me off because a few of the inserts are bent and they won't want to send more than one new thing out.
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Post by HIStoric on Sept 4, 2018 10:52:30 GMT
It's great they're not asking you to send back the faulty vinyl. Would be annoying. I feel like they'll probably palm me off because a few of the inserts are bent and they won't want to send more than one new thing out. Would be really slack if they didn't. I'm not entirely sure how they could bend anyway, assuming proper QC took place? Given they're stacked in a box, which is enough protection over any shipping packaging.
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Post by SmoothGangsta on Sept 4, 2018 10:57:09 GMT
I feel like they'll probably palm me off because a few of the inserts are bent and they won't want to send more than one new thing out. Would be really slack if they didn't. I'm not entirely sure how they could bend anyway, assuming proper QC took place? Given they're stacked in a box, which is enough protection over any shipping packaging. Yeah I don't understand. I noticed it before I had even opened them as well so it's not as if I bent them.
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Post by HIStoric on Sept 4, 2018 11:51:41 GMT
Would be really slack if they didn't. I'm not entirely sure how they could bend anyway, assuming proper QC took place? Given they're stacked in a box, which is enough protection over any shipping packaging. Yeah I don't understand. I noticed it before I had even opened them as well so it's not as if I bent them. perhaps a factory worker grabbing them only by one corner, instead of two?
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Post by Deleted on Sept 4, 2018 18:05:39 GMT
Niggy like.
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Post by SmoothGangsta on Sept 4, 2018 19:10:26 GMT
Niggy like. I thought dangerous sounded particularly good.
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Post by SmoothGangsta on Sept 4, 2018 19:10:49 GMT
I emailed them again about it and I'll see if I just get palmed off again.
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Post by Deleted on Sept 4, 2018 19:12:25 GMT
I emailed them again about it and I'll see if I just get palmed off again. Use the Paypal threat
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Post by Deleted on Sept 4, 2018 19:36:16 GMT
Dangerous sounds great through my headphones. Heal the World is particularly gorgeous.
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Post by Deleted on Sept 4, 2018 23:19:28 GMT
Just saw them at my record store in Christchurch, New Zealand, so it must have been a co ordinated global release thing. Te prices put me off though, just a heavy record in a cheap vinyl bag (One of the bags for the Dangerous one had split). The prices will ensure I won't be buying them soon ($69.90 for Thriller and Bad, $94.90 for Dangerous) Considering a standard Vinyl release is $30 - $45 and a Cd is $15 on a bad day, these prices are crazy. NZ$ = 51p and 67 US cents and about 60 Eurocents.
I am saving to buy a real turntable to replace the USB toy thing I have had for a few years, hence why I am not spending that kind of money to play a record on my junky turntable that will wreck it in a few listens.
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Post by SmoothGangsta on Sept 5, 2018 11:51:23 GMT
I received a response to my original email after I sent the second one haha.
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Post by SmoothGangsta on Sept 5, 2018 12:36:36 GMT
I just noticed my thriller insert has faint bend marks on it as well so I sent them pics of that
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Post by Deleted on Sept 5, 2018 13:15:19 GMT
Scratch during the intro to Will You Be There.
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